Product Condition & Disclosure

Our collection consists exclusively of authentic designer women’s footwear, carefully curated and categorized as Never Worn, Gently Worn, or Pre-Owned.

• Never Worn: Items that have not been worn and show no signs of use. Some may have been tried on in-store or during prior ownership.

• ·Gently Worn: Items that have been worn sparingly and exhibit minimal signs of wear consistent with light use.

• Pre-Owned: Items that have been previously worn and may show visible signs of wear, consistent with age and use.

Each item is individually inspected, photographed, and described in detail, including any notable wear or imperfections. We encourage customers to review all images and descriptions carefully prior to purchase.

Authenticity Guarantee

All items sold are 100% authentic. We employ industry-standard authentication practices and work only with trusted sources. Any item found to be inauthentic will be fully refunded upon verification.

Final Sale Policy

Due to the nature of luxury resale merchandise:

ALL SALES ARE FINAL

We do not accept returns, refunds, or exchanges for any reason, including but not limited to:

• Fit or sizing issues

• Buyers’s remorse

• Minor wear consistent with the items disclosed condition

• Damage occurring after delivery

By completing a purchase, the customer acknowledges and accepts this policy.

Sizing & Fit

Sizing may vary by designer, era, and style. We provide:

• The designer-marked size

• Additional fit notes when available

We strongly recommend customers research designer sizing prior to purchase. Please contact us before ordering if you require clarification.

Pricing

All prices are determined based on:

• Designer and model

• Condition

• Rarity and market demand

Prices are firm unless otherwise stated. Promotional pricing or discounts are offered at our discretion and for limited durations.

Payment Methods

We accept approved forms of electronic payment. Orders will not ship until payment has cleared in full.

Shipping & Handling

· Orders are processed within 1-3 business days after payment confirmation.

· Shipping costs are calculated at checkout.

· Once an order has shipped, ownership and risk transfer to the buyer.

We are not responsible for delays, loss, or damage caused by shipping carriers, though we will assist with claims when applicable.

Order Accuracy & Claims

• Customers must inspect their order upon delivery. Any claims regarding:

• Incorrect item received

• Undisclosed material damage

Must be reported within 24 hours of delivery with clear photographic documentation. Claims submitted outside this window may not be honored.

Refusal of Service

We reserve the right to refuse service or cancel transactions at our sole discretion, including but not limited to suspected fraud or policy abuse.

Policy Acceptance

By placing an order, customers confirm that they have read, understood, and agreed to all store policies.